Avoid miscommunication and use this referral form to help improve patient care.

Is it possible to find passion and a profitable partnership in the world of lost and abandoned pets? Some veterinarians have found a way. May 1, 2008 By:
Brendan Howard, Senior Editor
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Everyone can start to break the impasse between private practitioners and shelters by listening.

Apr 28, 2008 By:
Marnette Denell Falley
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The strongest practice teams work on their business, not just in it. Use this approach to give structure to your conversations about what paths to pursue.

Help other doctors by taking better notes on patients. Mar 1, 2008 By:
Andrew Rollo, DVM

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It's 10 a.m. on Monday morning. Mrs. Hodge rushes in with her 13-year-old miniature Schnauzer, which is lethargic and vomiting. The problems began yesterday, and all Mrs. Hodge can tell you is that she's been giving her dog some kind of pill for the past week.

You show consistency as a boss and respect for your top employees when you terminate someone who needs to go. Jan 1, 2008 By:
Mark Opperman, CVPM

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Have you ever terminated, fired, liberated, or let someone go after laboring over the decision for days and losing several nights' sleep, only to realize you should've done it much, much sooner? If so, you're not alone.
Dec 1, 2007 By:
Ann Selander, CVT, CVPM, MBA

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How can I encourage general practitioners to refer cases that are beyond their expertise? And how do I do this without coming across as self-serving?

Jul 1, 2007 By:
Tom McFerson, CPA, ABV

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Taste the terror of veterinary practices gone wrong, and let these lessons keep you out of a business nightmare of your own.

Jul 1, 2007 By:
Brendan Howard, Senior Editor
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When two people are knowledgeable in the same field, misunderstandings arise if one assumes the other already knows something, according to a University of Chicago study.

May 1, 2007

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Q. I'm a specialist in a community with a lot of old-guard general practitioners. How can I build rapport and convince them I'm not out to steal their clients?
