Who's in control? A self-serving team member may be pulling the strings at your practice, cutting fragile lines of communication, and controlling the team with fear. Why are you letting it happen? May 1, 2008 By: Mark Opperman, CVPM

Someone is in charge at your practice. If you're the owner, it should be you. But you might be surprised to learn that the de facto leader of many practices isn't the person whose name is on the deed—it's a team member given too much power by a boss who doesn't want to manage or is afraid to.

With a possible recession looming, a wave of financially struggling clients may be cresting at your door. Are you ready?

Rx for presenteeism Cough, cough, sneeze, sneeze: Encourage sick employees to stay home. Apr 1, 2008 By: Bob Levoy

A problem more disruptive and costly than absenteeism, "presenteeism" occurs when contagiously sick employees show up for work.

Customize this sample Word document to start engaging your own team of consultants today.

5 startup horror stories Jul 1, 2007 By: Tom McFerson, CPA, ABV

Taste the terror of veterinary practices gone wrong, and let these lessons keep you out of a business nightmare of your own.

A team that saves the day Jul 1, 2007 By: Mark Opperman, CVPM

Even if your practice doesn't need to be rescued, wouldn't it be nice to have these three management angels in your corner?

Yours isn't the first crisis Jun 1, 2007 By: Marnette Denell Falley

Think you're the first and only business owner to suffer a particular problem? In almost every case, someone worked through the misery before you. They might even have learned lessons that could help you.

Dust off your employee manual Jun 1, 2007 By: Mark Opperman, CVPM

Does your team manual look like an ancient relic? Get it up to date with the latest labor laws and team policies.

The details you need to update your employee manual are just a click away.