May 1, 2008
By:
Angie Hartin
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Communication failures between facilities lead to disconnect and tension.
Apr 1, 2008
By:
Phil Seibert, CVT
|
The clinic cat may be sweet, but she's also a safety hazard.
Apr 1, 2007
By:
Jeff Rothstein, DVM, MBA
|
Q. What is VoIP? Should my practice consider switching our traditional phone system?
An Easter egg hunt for cash- and candy-filled eggs makes spring cleaning fun for the team at the Maul Road Animal Clinic in Camden, Ark.
Apr 1, 2007
By:
Philip Seibert Jr., CVT
|
Your enthusiasm should be infectious, not your hospital. When treating disease, make sure one sick animal doesn't turn into many.
Feb 1, 2007
By:
Sheila Grosdidier, RVT
|
Our client folders are arranged by last name, but approximately one-third of them are in the wrong place. Is it most efficient to file customer folders by name, or is there a better way?
Jan 1, 2007
By:
Angie Hartin
|
We pulled the phones from our front reception area, and we've never looked back.
Jan 1, 2007
By:
Ernest E. Ward Jr., DVM
|
Clean up with 12 monthly resolutions for your best year yet!
Plus! Three more must-do's from the experts!
Jan 1, 2007
By:
Mark Opperman, CVPM
|
You have nothing to lose and everything to gain. So why not implement some of these ideas—and give the bottom line a boost?
