A self-serving team member may be pulling the strings at your practice, cutting fragile lines of communication, and controlling the team with fear. Why are you letting it happen? May 1, 2008 By:
Mark Opperman, CVPM

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Someone is in charge at your practice. If you're the owner, it should be you. But you might be surprised to learn that the de facto leader of many practices isn't the person whose name is on the deed—it's a team member given too much power by a boss who doesn't want to manage or is afraid to.

This practice manager vows to help his employees improve their skills—and they stay at his hospital to do it. May 1, 2008 By:
Brian Conrad, CVPM

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His motto? No team member will leave his practice feeling unchallenged, concede to a lack of direction, or have professional growth hindered.

Cough, cough, sneeze, sneeze: Encourage sick employees to stay home. Apr 1, 2008 By:
Bob Levoy

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A problem more disruptive and costly than absenteeism, "presenteeism" occurs when contagiously sick employees show up for work.

Apr 1, 2008 By:
Sheila Grosdidier, RVT

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How should I schedule team members' breaks?

OSHA's rules keep you and your team safe around dangerous drugs. Mar 1, 2008 By:
Philip Seibert Jr., CVT

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Good equipment and procedures are necessary, but they don't eliminate the need for proper workspace design and facility preparation.

Flex your team's learning muscles. Mar 1, 2008 By:
Bob Levoy

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If employees can handle various tasks, then you can shift people in and out of jobs as needed—without calling in temporary workers, running up overtime costs, or stinting on client services.

New study finds that your attitude for the day is determined largely by what happens before you get to work.

Having trouble finding the next addition to your team? Use these tips. Dec 1, 2007 By:
Jan Miller

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Tip No. 1: Place an ad where top applicants are likely to look.

Do you know what your team members want—and how offering it to them can boost your practice? Consider these tips for a happy team. Dec 1, 2007 By:
Bob Levoy

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It's no secret that staff salaries are the biggest expense at most practices. At the same time, your team is your most valuable asset. How do you balance these two realities?
